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Frequently asked questions

The application system

Is your online application system secure?

Yes, all registration, application and candidate account pages are accessed through a secure connection.

What should I do if I am having difficulty applying online?

These FAQs should cover our most common issues. If you are still experiencing difficulties please email us at recruitment@gov.scot or call us on 0131 244 8500 (Option 2).

I haven't received my confirmation email?

Account activation emails are sent automatically. Please check your junk mail and spam folders if you do not receive the e-mail. If you are still experiencing problems please contact recruitment@gov.scot or call us on 0131 244 8500 (Option 2).

What do I do if I have forgotten my password?

We can send you a password reminder.

What is my user name?

Your user name is the e-mail address that you registered with.

How do I change my contact details?

You can edit personal information, such as name, address and email preferences through your Account Settings.



More FAQs